FREQUENTLY ASKED QUESTIONS

BusJets takes you anywhere you want
YOU CAN SHARE YOUR JET AND SAVE MONEY?

BusJets unique process gives charterers the opportunity to resell their flight's unused seats, share the cabin, and save on the cost of their trip.

Seats for resell are listed on our marketplace and become visible to potential buyers according to the charterer’s own flight settings (ie. Take off on Thursday at 9:00am).

WHAT DOES BUS MODE MEANS?

You book a seat in a shared cabin on a listed flight booked or created by somebody else.

Sharing available seats makes everyone’s overall trip cheaper, the collaborative way.

WHAT DOES JET MODE MEANS?

You book the full aircraft cabin and keep your flight private like you normally do.

In case the jet capacity exceeds the number of seats you require, you can resell the remaining seats on-demand, share the cabin, and save on the cost of your trip.

WHAT ABOUT MY PAYMENT IF I RESELL SEATS?

Your payment will be put on hold as a pre-authorization until 12 hours before departure.

Your final payment will likely be deducted of the potential resell value.

HOW ABOUT FLEXIBILITY AND FLIGHT SETTINGS IF I RESELL SEATS?

As soon as one of your seats is purchased, flight settings will be fixed for all passengers, including the original customer who resold its cabin seats (ie. Take off on Thursday at 9:00am).

Sharing a jet implies rules to be fixed, for the benefit of all passengers. These rules are reminded on our boarding passes and fully described in our Terms & Conditions.

HOW IS THE AVERAGE RESELL PRICE PER SEAT COMPUTED?

The flight's full price including all taxes is divided by the total number of seats in the cabin, which gives an average price tag per seat.

Each seat will then be published on the marketplace with its computed value, which means that each passenger in the plane is paying the same price per seat.

WHAT HAPPENS IF NO ONE BUYS YOUR SEATS ON RESELL?

You will fly alone.

Complete payment for the flight will be withdrawn from your account.

WHAT HAPPENS IF YOU DON’T FIND THE FLIGHT YOU’RE LOOKING FOR?

You can change your settings or look for a shared cabin at the best price by editing your search opMons.

If you prefer to receive a custom quotation from our affiliate partner, submit a request, which will usually be processed in less than 12 hours.

HOW IS YOUR REQUEST MANAGED?

Every single request is managed by certified business aviation professionals, with “best in class” business references.

BusJets affiliate partner will always send you the best offer as soon as possible, directly in your mailbox.

CAN I SPECIFY IN-FLIGHT PREFERENCES?

Yes, BusJets’ customers can always express their requirements directly with their flight operator.